Travel Welfare App instructions to enable balance enquiries from your mobile.

Please contact Travel Welfare to request your username and password.

1. Go to the App store and download the Travel Welfare App.

2. Once the App is downloaded, log in using your username and password.

3. You will see the following screen. Select “scan card”.

4. Hold the card approximately 30cms away from the phone, ensure the background is clear and the 16 digit pan number is visible. Select “use photo”.

5. The App will then lock a picture of the card and will say “getting balance”.

6. The App will then show the balance on the card.